Warranty Policy
Effective Date: 28-11-2024
At Thawbb, we take pride in providing high-quality products. Please read our Warranty Policy carefully to understand our terms regarding product warranties.
1. Product Quality
We ensure that all Thawbb products are crafted with care and meet our quality standards before being shipped. However, normal wear and tear, misuse, or improper care are not covered under this Warranty Policy.
2. Warranty Coverage
Our warranty covers manufacturing defects in materials or orders (buying from a website and or bulk order) sample will be shared with the bulk buyer after the approval from the bulk buyer then order will be placed. workmanship for a period of [Insert Warranty Period] from the date of purchase.
This warranty applies only to the original purchaser and is non-transferable.
This warranty does not cover damage due to misuse, neglect, accidents, alterations, or failure to follow care instructions.
3. Exclusions from Warranty
Wear and tear over time, including fading, shrinking, or pilling.
Damage from improper washing or care.
Issues caused by incorrect sizing, as our size guides are provided to assist customers.
Custom or bulk orders, unless specifically stated otherwise.
4. Warranty Claims
To file a warranty claim, please contact our customer service team at [Insert Contact Email] with the following:
4. Proof of purchase (receipt or order confirmation).
A description of the defect and photos if applicable.
We will assess your claim and, if approved, provide a replacement or repair at our discretion. Shipping fees for warranty claims may apply and are the responsibility of the customer.
5. No Liability
Thawbb will not be liable for any incidental, indirect, or consequential damages arising from the use of our products. This includes but is not limited to, loss of profit, personal injury, or property damage, whether the claim is based on a contract, warranty, or any other legal theory.
Our maximum liability is limited to the replacement or repair of the defective product, subject to the terms of this Warranty Policy.
6. Governing Law
This Warranty Policy is governed by the laws of [Insert Jurisdiction]. Any disputes will be resolved in the courts of [Insert Jurisdiction].
Contact Us
For warranty claims or inquiries, please reach out to us at:
Thawbb
Address: 16 Surrey Lane Belle Mead, NJ 08502, USA
